You can browse our villas and submit a booking request or enquiry directly through the website. Once we receive your request, our team will confirm availability, booking details, and the next steps.
A. Booking & Availability
Can I enquire before booking?
Yes. If you are unsure which villa is the best fit, you can send an enquiry and share your travel dates, group size, and preferences. Our team can help recommend suitable options.
Is availability always up to date on the website?
We aim to keep availability as accurate as possible. However, because availability can change quickly, final confirmation is provided by our team during the booking process.
What is the minimum stay requirement?
Minimum stay requirements may vary by villa and season. The applicable minimum stay is usually shown during the booking/enquiry process or shared by our team when confirming availability.
Can I book for a same day or last minute stay?
Depending on availability and the villa’s readiness, last-minute bookings may be possible. Please contact us directly with your dates and group details, and we will do our best to assist.
B.Pricing, Payments & Policies
What is included in the price?
Included services and amenities vary by property. Your booking details will clearly outline what is included (for example, accommodation, standard amenities, and any services included for your stay).
Are there any extra charges?
Additional charges may apply depending on the villa, length of stay, guest requests, or optional services (such as transfers, private chef services, or other concierge arrangements). Any applicable charges are communicated before confirmation.
How do payments work?
Payment terms may vary depending on the booking and villa. During the booking process, we will provide the payment schedule, accepted payment methods, and confirmation requirements.
Is a security deposit required?
Some villas may require a security deposit or damage guarantee arrangement. If applicable, this will be clearly communicated before booking confirmation.
What is your cancellation policy?
Cancellation terms may vary depending on the villa and booking terms. A summary is typically provided during the booking process, and full details are available in the booking terms/policy shared at confirmation.
C. Before Arrival
Will I receive check-in instructions before arrival?
Yes. Before your arrival, you will receive the relevant check-in information, including villa access details, arrival guidance, and any important notes for your stay.
Can you help arrange airport or port transfers?
Yes. Transfer coordination can be arranged on request, depending on availability. We recommend requesting transfers as early as possible, especially during high season.
Can you help with car rental arrangements?
Yes. We can assist with car rental coordination as part of our guest services, subject to availability and notice period.
What information do you need from guests before arrival?
This may vary depending on the booking and villa, but we may request guest details, arrival timing, and other information needed to support check-in and stay coordination.
D. During the Stay
Who do I contact if I need help during my stay?
Blend in Blue provides guest support during your stay. You will be given contact information and guidance on how to reach us for assistance related to your villa or stay coordination.
Is housekeeping included during the stay?
Housekeeping arrangements vary by property and booking terms. Some stays may include housekeeping, while others may offer it as an optional service. The details for your villa will be shared before confirmation.
Can I request concierge or additional services during my stay?
Yes. Depending on availability, we can assist with services such as transfers, car rental coordination, private chef arrangements, wellness services, and other stay-enhancing requests.
What should I do if there is an issue at the villa?
If you experience an issue during your stay, please contact our team as soon as possible so we can help assess the situation and coordinate support.
E. Villa Stay Rules & Practical Questions
Are villas suitable for children or families?
Many villas are suitable for families, but suitability depends on the property layout, features, and supervision needs (for example, pools, stairs, terraces, and outdoor areas). We recommend sharing your family’s needs so we can help you choose the best option.
Are pets, events, or smoking allowed?
This depends on the specific villa and house rules. Policies regarding pets, events/parties, and smoking vary by property and are shared before booking confirmation.
Still Have Questions About Your Stay in Naxos?
We’re happy to help you choose the right villa and answer any questions before you book.
